Starhub NBN - Installation Part 2

Continuation of my adventures of trying to get connected to NBN.

Starhub came on 28 June. The installer who came first asked me for "2 power points". Hmm... nobody every told me I need 2 power points for this. Luckily, there's a power extension near my OpenNet TP, so that's no problem.

After that first hurdle crossed, installer proceeded to hook up everything, and I sat there waiting, and waiting... After half an hour, the installer told me "I'm sorry, there seems to be some problem with the connection, let me call back and check." He called, and checked, and checked... and another half hour passed. Finally, after unplugging and plugging everything back once again, he gave up, and told me "The company will arrange another appointment with you for the next installation."

So I waited again, for another 2 weeks. No calls from Starhub! So I called back to Starhub. Several times.

First time, operator asked me to "check with OpenNet". She got a good scolding from me.
Second time, operator promised to "check back with the service team, and they'll call me back". No call-backs happened.
Third time, operator finally told me "OpenNet hasn't managed to fix the problem."

So I finally asked some colleagues to help check with OpenNet. Let's see what happens.